Responsible Gaming at ThorFortune Casino

Our Commitment to Player Safety

We at ThorFortune Casino are dedicated to creating a safe environment where you can play with confidence. Our responsible gaming framework is built around three core principles: awareness, prevention, and support. We actively encourage all of our players to approach gambling as a leisure activity with a fixed budget — not as a way to generate income or recover losses.

At ThorFortune, we make it easy to access responsible gaming tools directly from your account. You do not need to contact support to use many of these features — they are available to you around the clock, empowering you to manage your own activity at any time.

Tools We Provide to Help You Stay in Control

We offer a range of self-management tools that you can activate whenever you feel you need them. These are designed to give you full control over how, when, and how much you play on our platform.

Deposit Limits

At ThorFortune Casino, you can set daily, weekly, or monthly deposit limits to help you manage your spending. Once a limit is set, it takes effect immediately. If you choose to increase a limit, a cooling-off period applies before the change becomes active — giving you time to reconsider.

Loss Limits

Here at ThorFortune, we allow you to set maximum loss thresholds over a defined period. This ensures that your losses never exceed a level you are comfortable with, helping you keep your gaming budget firmly under control.

Session Time Limits

We encourage you to monitor how long you spend gaming. Our ThorFortune platform lets you set session time reminders and limits so that you stay aware of the time you invest in playing — helping you maintain a healthy balance with other activities in your life.

Reality Checks

At ThorFortune, we can send you periodic in-session notifications reminding you of how long you have been playing and how your balance has changed. These reality checks are a simple but powerful way to stay grounded during a gaming session.

Self-Exclusion

If you feel that you need a break from gaming, we at ThorFortune Casino make it straightforward to self-exclude. You can choose a temporary cooling-off period or request a longer-term or permanent self-exclusion. During any exclusion period, your account will be suspended and you will not receive any promotional communications from us. To request self-exclusion, please contact our support team directly.

• Temporary break: 24 hours, 7 days, 30 days, or a custom period
• Long-term exclusion: up to 12 months or more
• Permanent self-exclusion: irreversible account closure

Account Closure

If you wish to permanently close your account with us, you can contact our team at support@thorfortune.com. We will process your request promptly and ensure that all your data is handled in accordance with applicable privacy regulations.

Recognising Problem Gambling

We at ThorFortune want to help you identify early warning signs that gambling may be becoming a problem. Awareness is the first step toward getting help. Ask yourself the following questions honestly:

• Do you spend more money on gambling than you can afford to lose?
• Do you gamble to escape stress, anxiety, or personal problems?
• Have you tried to cut back on gambling but found it difficult?
• Do you lie to friends or family about how much you gamble?
• Do you feel irritable or restless when you try to stop?
• Have you borrowed money or sold possessions to fund gambling?
• Do you chase losses by placing more bets to try to win back money?

If you answered 'yes' to any of the above, we strongly encourage you to use our responsible gaming tools and reach out to one of the external support organisations listed below. You are not alone, and help is available.

Protecting Minors

Here at ThorFortune Casino, we have a strict zero-tolerance policy regarding underage gambling. Our platform is intended solely for players who are 18 years of age or older (or the legal gambling age in your jurisdiction, whichever is higher). We verify the age and identity of all players as part of our KYC process, and we will immediately suspend any account where we have reason to believe the account holder may be underage.

We at ThorFortune also encourage parents and guardians to use parental control software to prevent minors from accessing online gambling sites. Tools such as those listed below can help you protect younger family members:

• Net Nanny – netnanny.com
• Kaspersky Safe Kids – kaspersky.com
• Bark – bark.us
• Google Family Link – families.google.com

External Support Organisations

At ThorFortune Casino, we believe in connecting our players with the best resources available. If you or someone you know is struggling with gambling-related issues, please reach out to one of the following independent organisations:

Responsible Gaming Tips From Our Team

We at ThorFortune Casino want every player to have a safe and enjoyable experience. Here are some simple guidelines we recommend following whenever you play with us:

1. Set a budget before you start playing and stick to it.
2. Treat gambling as entertainment, not a source of income.
3. Never chase your losses — accept them as the cost of entertainment.
4. Take regular breaks during gaming sessions.
5. Do not gamble when you are tired, stressed, or under the influence of alcohol.
6. Balance gambling with other leisure activities and social commitments.
7. Keep track of the time and money you spend on our platform.
8. Use our built-in tools whenever you feel your limits are being tested.